If you want to reclaim or exchange an article, then communicate your concern with the order number by e-mail to info@haisl-shop.com.

Return of Item
If the goods are faulty, please explain in an e-mail and attach a picture, if possible. The process is then processed immediately.

Exchange
If the goods are in stock, they can be exchanged. Returns and delivery costs shall be borne by the customer. If the product is not available in the respective exchange size or color, it can be ordered at the latest at the next shop opening. If there is a mistake on our part, HAISL assumes the additional return and delivery costs.

All legal matters relating to returns and deadlines can be found in the Right of Withdrawal